| In-Stock
Items |
Our policy is to ship all in-stock
items the same day we receive your order, if it is received before 3:00 p.m.
(Eastern Time Zone) |
| Payment
Terms |
Net 30 Days (unless otherwise
noted); Cash, Check, Money Order, Wire Transfer, MasterCard, Visa and American Express
accepted. |
| Order
Qty. |
No minimum orders. |
| Prices |
Prices are subject to change
without notice; however, we do our best to maintain pricing throughout the catalog year.
All prices are in U.S. dollars and do not include shipping and handling charges,
except where indicated. |
| Shipping
Charges |
UPS shipments are freight prepaid
and added to your invoice; unless otherwise noted. Truck shipments are freight collect;
unless otherwise noted. An additional special delivery charge may be added when
PS&E is required to deliver an order to the local UPS or LTL terminal, airport, or
other local destination, per customer request. |
| F.O.B. |
Fort Wayne, Indiana, USA; unless
otherwise noted. |
| Qty.
Discounts |
Quantity discounts are available
on selected products. |
| Warranty |
All PS&E products are
warranted for 90 days from date of purchase to be free of defective material and
workmanship under normal and intended use. PS&E does not warrant products that
have been subject to misuse, improper installation, modification, or alteration.
Some products carry a longer warranty provided by our suppliers which we will pass along
to our customers. |
| Returns |
All returns require a Returned
Material Authorization (RMA) number, which may be obtained by calling our sales department.
Credit will only be issued when goods are undamaged, in unused condition and in original
packaging. Returns are not permitted on custom orders unless the goods are found to be
defective as to workmanship or material. Returns may be subject to a restocking
charge. Cut hose is subject to a 15% restocking charge. All returns must be
sent freight prepaid, unless other arrangements have been made with PS&E.
Defective products may be returned at any time within the product's warranty period.
In case of a defective product, PS&E will repair or replace the product and
return it to you at no charge. Products shipped in error by PS&E may be returned
if PS&E is notified within 90 days of invoice date. Products shipped due to
customer error must be returned within 30 days of receipt of goods. PS&E will,
in no event, accept the return of any product that has been used, cut, drilled or
otherwise altered in any shape or form by the customer. |
| Cancellation
Policy |
Once a purchase order has been
placed, it may not be cancelled or modified without prior approval from PS&E.
Cancellations for other than stock items or lengths are subject to a cancellation fee as
determined by PS&E based on material usage, scheduling changes, parts in process, and
any other handling charges or expenses that are incurred by PS&E in relation to the
order. |
| Incoming
Freight Policy |
All incoming parts for rebuilding,
repair, etc. must be shipped to PS&E "Freight Prepaid" in a strong reusable
container. Any shipments that are accepted "Freight Collect" are subject
to a $35.00 Processing Fee, plus the cost of the freight bill (terms: Net 10 Days). |
| Blanket
Orders |
It is the intent of PS&E to
give our customers the best service and pricing available. Therefore, we offer the
following additional Terms & Conditions for Blanket Orders:
- Blanket Orders are for the purpose of the customer obtaining the best
quantity price break for the total quantity ordered at one time and shipped at specified
intervals.
- Blanket Orders can be placed on standard stock items only.
- Blanket Orders will be set for a maximum term of six (6) months.
- Release dates must be established at the time of the initial order.
- A customer Purchase Order is required, which includes the total quantity
of the Blanket Order, release quantities, release dates, and prices.
- PS&E will ship and invoice the predetermined quantity on the
scheduled release dates. At the end of the six month period, any open balance will
be shipped and invoiced.
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